Privacy Policy

Jollys Pharmacy Limited is committed to protecting the privacy of visitors to our website. This policy outlines our practices regarding the collection and use of your personal information.

(1) This privacy policy

This policy is based on a privacy policy template provided by SEQ Legal. SEQ Legal further provides a selection of legal templates for web-related matters, such as non-disclosure agreements, software contracts, and web development agreements

(2)We may collect, store, and utilize the following categories of personal information:

(a) Technical Information: Details about your computer and website visits, including your IP address, geographic location, browser type and version, operating system, referral source, duration of visit, pages viewed, and website navigation.

(b) Transaction Information: Data related to any transactions conducted between you and us on or in relation to this website, including purchase details of our goods or services.

(c) Account Information: Information you provide during registration, such as your name, address, and any other details you submit.

(d) Subscription Information: Data you provide when subscribing to our website services, email notifications, or newsletters.

(e) Voluntary Information: Any other information you choose to provide to us

(3) Cookies

A cookie is a small data file sent from a web server to a web browser, where it is stored. Each subsequent time the browser requests a page from the server, the cookie is returned, enabling the server to identify and track the browser.

We utilize both “session” and “persistent” cookies on this website. Session cookies are used to enhance your browsing experience by remembering your preferences during a single session. Persistent cookies allow our website to recognize you upon subsequent visits.

Session cookies are automatically deleted from your computer when you close your browser. Persistent cookies remain stored until deleted or until they reach a specified expiration date.

We utilize Google Analytics to analyze website usage. Google Analytics generates statistical information through the use of cookies stored on users’ computers. This data helps us create reports about website activity. Google stores this information, and their privacy policy is available at: http://www.google.com/privacypolicy.html.

Our payment service providers may also utilize cookies.

Most browsers offer the ability to reject cookies, including the option to block third-party cookies specifically. While blocking all cookies is possible (often found under “Tools” or “Privacy” settings in your browser), it may negatively impact the functionality of many websites, including our own, and is therefore not recommended.

(4)Use of Your Personal Information

Personal information submitted through this website will be used solely for the purposes outlined in this privacy policy or within the relevant sections of the website.

We may use your personal information to:

(a) Administer the website and its functionality.
(b) Personalize your browsing experience and improve website usability.
(c) Enable access to and use of the services available on the website.
(d) Process and fulfill your purchases and service requests.
(e) Send statements, invoices, and collect payments.
(f) Provide general commercial communications upon your request.
(g) Send email notifications you have specifically requested.
(h) Send you our newsletter and marketing communications regarding our business or carefully selected third parties we believe may be of interest, by post or, with your consent, by email or similar technology. You may opt out of receiving marketing communications at any time.
(i) Provide statistical information about our users to third parties; this information will be anonymized and will not identify individual users.
(j) Address inquiries and complaints related to the website.

If you submit personal information for publication on our website, we will publish and use that information in accordance with the license you grant to us.

We will not share your personal information with third parties for direct marketing purposes without your express consent.

All financial transactions on our website are processed through our payment service provider, 4C’s. We do not store your credit card information. We will share information with 4C’s only to the extent necessary for processing payments and addressing any related inquiries or complaints.

(5)Disclosures

We may disclose your information to our employees, officers, agents, suppliers, or subcontractors to the extent reasonably necessary for the purposes outlined in this privacy policy.

We may also disclose your personal information:

(a) When required by law.
(b) In connection with legal proceedings or prospective legal proceedings.
(c) To establish, exercise, or defend our legal rights (including providing information for fraud prevention and credit risk reduction).
(d) To a prospective or actual purchaser of a business or asset we are selling.
(e) To any person we reasonably believe may apply to a court or other competent authority for disclosure of that information, where we reasonably believe such authority would likely order disclosure.

Except as provided in this privacy policy, we will not share your information with third parties.

(6) International data transfers

Information we collect may be stored and processed, and transferred between, countries where we operate, to enable us to use it in accordance with this privacy policy.

Your personal information may be transferred to and processed on servers located in the United States, and is protected under applicable data protection laws.

Please be aware that any personal information you submit for publication on our website will be published on the internet and may be accessible globally. We cannot prevent the use or misuse of such information by others, including the potential publication of your name, title, address, or other information you post in product comments or online marketing materials.

By using this website, you expressly consent to these transfers of personal information.

(7)Security of Your Personal Information & Private Orders

We implement reasonable technical and organizational precautions to prevent the loss, misuse, or alteration of your personal information, including regular staff training and controlled access to data retrieval systems.

All personal information you provide is stored on our secure, password- and firewall-protected servers. Electronic transactions are encrypted using SSL technology (indicated by “https://” in the address bar).

While we take these measures, data transmission over the internet is inherently insecure, and we cannot guarantee the absolute security of data sent over the internet.

You are responsible for maintaining the confidentiality of your password and user details. We will never request your password except during the login process

(8) Policy amendments

We reserve the rights to and may update the privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

We may also notify you of changes to our privacy policy via email.

(9)Your Rights

You may request a copy of any personal information we hold about you. Fulfillment of such requests is subject to:

(a) A fee (currently fixed at $30.00 XCD); and
(b) The provision of sufficient evidence of your identity (typically, a photocopy of your passport certified by a solicitor or bank, along with an original copy of a utility bill showing your current address).

We reserve the right to withhold certain personal information where permitted by law.

You may instruct us to stop processing your personal information for marketing purposes at any time by contacting us via email. We will typically obtain your express consent to use your personal information for marketing purposes, or provide you with an opportunity to opt-out

(10) Third-party websites

This website may contain links to external websites. Please be aware that we are not responsible for the privacy policies or practices of these third-party websites, and recommend reviewing their policies before providing any personal information..

(11) Updating information

We are committed to maintaining accurate and up-to-date records. Please contact us if you believe any of the personal information we hold about you requires correction or updating.

(12) Contact

If you have any questions regarding this privacy policy or how we handle your personal information, please contact us via email at website@jollysonline.com. You may also reach us by email at service@jollysonline.com or by post at : Jollys Pharmacy Ltd
PO Box 232, Roseau, Dominica.